DreamWeaver does not work
I updated DreamWeaver to 21.1 yesterday, and a crash report is generated when I run it.
After installing the 2020 version again, the 2020 version is no longer implemented as the crash report appears.Sometimes it runs once luckily after 10 attempts, but when you click Create a new file, it changes to the Open File window and you cannot create a new file.
I reset the configuration file and deleted all the fonts installed in Windows, but the product does not run. I have not updated or installed any other software or plug-ins.
Why is the crash report happening?
I'm cornered because the Dreamweaver that I used well doesn't suddenly work.
I've sent the crash report several times. It has been reinstalled and restored preferences, but it is the same. Not only 21.1 but also 20.X version crashes.
Is it difficult to check only with the attached file?
Thanks for writing to us. Can you please confirm the workflow where the crash is seen with Dw 21.1, is it on launch or file open workflow. Also can you please confirm if you had submitted the crash to us which can be done via the Adobe Crash reporter dialog which gets invoked after the product crashes.
Once we have the crash log, we can further investigate the issue at our end.
Also, as an initial fix solution can you please try installing Dw 21.1 again and reset Dw app preferences by following the steps in the below KB article and let us know if this fixes the issue.
Have a pleasant day!